• One account each
      • Never set up several accounts or share one. You run the risk of jeopardising your account’s security if you give out your log-in information or account password to others.
  • Turn up for your ride booking
      • Cancellations result in inconveniences and disruptions to our Drivers. Be punctual and turn up for your ride on time, unless there is an emergency.
  • Rate your driver fairly
      • Vote for your driver after each ride to express your gratitude. Give your driver a 5-star rating if the service was excellent! If it wasn’t excellent, please share your comments and suggestions.
  • Play it fair and abide by the law
      • Trek Rides does not accept any use of the platform for illegal purposes or to violate our terms and conditions in order to obtain benefits for oneself. The misuse of any promotions includes this