Before the ride
- Be punctual
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- Make a booking only when you are ready. Unreasonable waiting time will affect the livelihood of our hardworking drivers as this affects the number of trips they can complete.
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- Be alert and cautious
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- Stay safe by paying attention to your surroundings and remaining vigilant while traveling.
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During the ride
- Any form of sexual offence is strictly forbidden
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- This includes inappropriate remarks and texts, sexual harassment, wrongful restraint, and drug use. According to the legislation, such offences may lead to criminal prosecution.
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- Treat our vehicle with care
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- When on-board, consumption of food and beverages, smoking are strictly prohibited.
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- Be respectful and considerate.
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- Always be considerate and respectful when speaking with your driver.
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After the ride
- Take your belongings (and trash) with you
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- After the ride, dispose of your rubbish at the closest trash can to make the next rider’s experience more pleasant.
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- Close the vehicle door gently and firmly
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- Keep in mind not to slam the car door shut after exiting.
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