A. After verification, you will receive an email guiding you on how to download the Trek Rides App, please note only registered and verified users will have access. Once the app has been downloaded, you can proceed to request a pick up at the nearest virtual stop to you. After walking to this virtual stop, the app will give an estimated time of arrival to your destination. When the vehicle arrives, just hop on board and enjoy the ride. When you reach your intended destination, just alight from your seat at the virtual stop nearest to your destination. Please view our User Guide for more information.