A. With Trek Rides, a vehicle can, for example, pick up six different people at six different locations but going to different destinations on the same ride. It can even pick up a seventh passenger along the way and accommodate his/her destination without extending the duration of the trip for other passengers.

Trek Rides comprises two parts: Firstly, the Trek Rides app that users download; secondly, a backend computing platform that uses advanced software-powered intelligence to perform calculations in real-time in order to match passengers to the right vehicles and to ensure minimum travel duration and accurate estimated times of arrival, even when there are different destinations for different people on the ride.

A. Unlike on-demand shuttle buses, Trek Rides do not have fixed routes, stops or timetables. It also differs from van-pooling services, which may offer door-to-door trips for commuters, but would require advanced booking and do not guarantee arrival and journey times because it does not intelligently route and dispatch the vehicles. While on-demand shuttle buses and van-pooling services do use apps to interact with drivers, they do not have the intelligent routing software at the backend to guide drivers to use the best routes to pick up and drop their passengers. In other words, the app on these services is used primarily by commuters only to order the trip and to track where the vehicle is at any time.

A. Trek Rides is operated by Asia Mobiliti, a Malaysian transit technology software company and its partner, a licensed transport service provider operating a professional fleet of vehicles and trained drivers.

A. There will be a variety of vehicles used for Trek Rides. This could include a 10-seater van, an 18-seater shuttle bus, a multi-person vehicle (MPV), a 20-seater minibus, as well as a low floor, fully electric minibus.

A. This will be the first phase of the pilot trial where the feedback gathered will be used to plan other routes in the future. Once this phase is completed, there will likely be other pilot areas introduced and announcements will be made in due course.

A. Trek Rides uses “geofencing,” a virtual defined perimeter that allows a vehicle to serve a small enough area thereby ensuring commuters’ are able to get to their destinations on time. Trek Rides also uses “virtual stops” to enable commuters to be picked up and dropped off at a location within a geofenced area shown on the Trek Rides app. This means commuters only need to make short walks to where they want to be picked up and from where their destinations are, rather than having to wait at a designated, physical bus stop at a fixed time.